Have some questions?

If you can’t find what you are looking for, reach out and we would be happy to help!

Do you have a roommate matching system?

Yes, we offer a roommate matching system. If you don’t have anyone in mind that you would like to live with, let us match you up with someone! There is a Roommate Matching Sheet that you will fill out to let us know more about what you’re looking for in a roommate. Then, we spend weeks in the summer figuring out the best match for you based on that information.

When is my rent due?

The first installment is due on July 15th before taking possession of the unit. The next installment would not be due until September 1st. Through our online resident portal, you can set up monthly recurring payments, one-time payments, or remit your payment in full.

How do I pay my rent?

We offer various convenient options to best serve you:

  1. Automatic Bank Deduction:

    • Have your financial institution automatically deduct rent from your bank account each month to send in payment.

  2. Online Check Payment:

    • Pay with a check online using your resident portal without any additional charges.

  3. Credit Card Payment:

    • Use SkyGarden’s Resident Portal to pay with a credit card online. Service fee may apply.*

  4. Traditional Payment Methods:

    • Opt for traditional methods by paying with a personal check, money order, or cashier’s check.

Do you allow pets?

Yes! We are pet-friendly but with some restrictions. Please contact us for more information!

DO I NEED RENTER'S INSURANCE TO LIVE AT SKYGARDEN?

We urge you to get renters insurance for losses to personal property or injuries due to theft, fire, water damage, pipe leaks, and the like. Additionally, the Tenant is required to purchase personal liability insurance with a minimum coverage of $100,000. Homestead U must be listed on the policy.

What if I need to break my lease or don't return for the spring semester?

SkyGarden’s lease is binding and cannot be broken. If you cannot live at SkyGarden after signing your lease, you will need to re-let or find a replacement for your space. Please call the leasing office for information on re-letting.

What if I need maintenance in my bedroom or apartment?

If you need maintenance, simply go to your resident portal on our website and fill out a maintenance request. You can also call or stop by the front desk. If it is an emergency, please notify the front office immediately.

What furniture is provided?

Please review our floor plans to see what furniture is provided!

What type of parking is available in your community?

SkyGarden offers reserved spaces for a monthly charge. Limited onsite secured garage parking is available to residents for an additional fee of $175-250 per month.

How do I receive mail and packages?

Packages are delivered by the carrier directly into our Luxer room system. Residents receive an email when their package is delivered and can sign up for texting. Mail is delivered to the office and put into unit mailboxes.

What do I need to bring to my new apartment?

We suggest that you bring:

  • Bedding for a full-size bed

  • Toiletries

  • Dishes/Cookware

  • Decorations to make your new room feel like home!